The Swaziland Electricity Company (SEC) is a limited liability company incorporated and domiciled in the Kingdom of Swaziland. SEC was established in 1963 as a parastatal and recently started operating in a liberalized market through the Electricity Company Act (2007), The Energy Regulatory Authority Act (2007), as well as The Public Enterprises (Control and Monitoring) Act of 1989.

• Service Excellence
• Respect
• Honesty and Integrity
• Social Responsibility

Our charter is a very serious commitment on how we intend to deliver our services to you. Over the last few months we have put concrete plans on how we intend to continually improve the way we attend to you. However, we want to do more. Our Customer Charter is based on the things that you told us are important to you and we are committed to making those things real. Of course we don't expect to achieve all of them immediately, and we are aware that we have work to do but we will be open about our progress.

SEC is licensed by the Swaziland Energy Regulatory Authority

"To be a major player in energy sector development nationally and regionally"

"To provide reliable and safe power supply of acceptable quality to meet the needs of our customers sufficiently, profitably and in an environmentally sound manner"

• Southern African Power Pool
• Institute of Personnel Management